Guarantee

Please first, give us an opportunity to replace any damaged or defective unit 1-800-868-0964.

You may return your purchase within 30 days for any reason for a full refund. ( Please see our return policies for exceptions.)

You will be responsible for return shipping. However you may keep any coupons of gifts sent to you in respect to your purchase.

Please call us for a return authorization number and return instructions if you wish to return your item. The return authorization number must appear on the shipping container.

You are protected after 30 days by manufacturer warranties. Please click below to read the manufacturer warranties.

If within ten (10) years from the date of the original purchase by the end-user from the Authorized Dealer, an Airpura R600, V600 or UV600 (with the exception of filters or UV lamps) is proved to be defective by reason only of faulty workmanship or materials, Airpura Industries Inc. will at their option repair or replace the part or product free of charge for labor only. Any replacement parts deemed necessary by Airpura Industries will be charged to the purchaser.

The same warranty applies to the Airpura I-600 within two (2) years of purchase for parts and labor and within 5 years for labor only.

Obvious defects must be communicated to the Authorized Dealer within 10 days from the purchase date.

This warranty shall not apply to damage caused through misuse, wear and tear, neglect, unauthorized repair or to damage caused through installation, adaptation, modification or use in an improper manner or inconsistent with Airpura’s operating and maintenance instructions, wear or deterioration due to environmental conditions or to damage occurred during transit.

Airpura Industries will not be liable under this warranty for any fault or damage arising from defective workmanship, if the product has been serviced, repaired or modified by any person other than Airpura Industries Inc. or the manufacturer’s serial label has been removed or tampered with.

All products returned for service or repair must be accompanied with a RA (Return Authorization) number. The RA number must be clearly visible on the external packaging. The absence of an RA number will delay the service or repair process, for any shipment to Airpura Industries Inc. not accompanied with a RA number will not be accepted or will be immediately sent back to the shipper. Please contact Airpura Industries Inc to receive a RA number prior to shipment.